1. MSV BEAUTY SHOP PRIVATE LIMITED Privacy Policy
MSV BEAUTY SHOP PRIVATE LIMITED and its respective subsidiaries, parent companies, and affiliated companies (collectively referred to as “we” or “us”) recognize that you care about how your personal information is used and shared. We have created this Privacy Policy to explain what information we collect through this Website, how we use your information, and the choices available to you regarding the collection and use of your information.
Please read this Privacy Policy carefully to understand our practices regarding your personal information.
2. What Are the Terms and Conditions?
MSV BEAUTY SHOP PRIVATE LIMITED and its respective subsidiaries, parent companies, and affiliated companies (collectively referred to as “we” or “us”) are responsible for operating this Website and handling information in accordance with this Privacy Policy. This policy explains what information we collect through the Website and how we use, store, and protect that information.
Your use of the Website is subject to the applicable terms, conditions, and policies published on the Website.
3. Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will review the issue and work with you to resolve it in accordance with our applicable return and replacement policy.
4. Replacement and Return Policy
Your satisfaction is important to us. If you receive a defective, damaged, or incorrect product, please contact MSV BEAUTY SHOP PRIVATE LIMITED through the contact details provided on our Website for assistance.
If your order meets the applicable eligibility conditions, we will review your request and provide an appropriate resolution in accordance with our return and replacement policy.
Eligible issues may include:
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Incorrect product or design: The product received differs from the product ordered or the specifications provided on our Website.
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Quality issues: The product has a printing defect or another verified quality issue.
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Delivery delays: The order has not arrived within the applicable delivery timeframe.
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Shipping damage: The product has been damaged during transit.
How to report an issue:
Please contact us within 20 days of receiving your order and provide the following information:
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Your order number or invoice ID.
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A description of the issue.
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Photographs of the product received, where applicable, particularly for damaged or incorrect items.
Our team will review your request and communicate the available resolution in accordance with the applicable policy.
5. Changes to This Privacy Policy
MSV BEAUTY SHOP PRIVATE LIMITED retains personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to queries, resolve disputes, comply with applicable legal requirements, address legal claims or complaints, and maintain appropriate records.
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or applicable laws. Any updates will be published on this Website.